Effective Date: December 30, 2025
Website: silverpathhealthusa.com
Silver Path Health USA (“Silver Path Health,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, request information or an offer, request a quote, or communicate with us (collectively, the “Services”).
This Privacy Policy applies to information we collect:
Through our website and online forms;
Through email, phone calls, text messages, and other communications with you;
Through tools used to provide insurance-related guidance, support, or referrals.
Important: We may connect you with insurance carriers, agencies, or licensed insurance professionals. Those third parties may have their own privacy practices and notices. This policy covers Silver Path Health’s practices, not the practices of third parties.
We may collect the following categories of information, depending on how you interact with us:
When you submit a form, request an offer/quote, call us, or otherwise communicate with us, we may collect:
Contact & Identity Information
Name
Email address
Phone number
Mailing address
Date of birth or age range (if provided)
Insurance-Related & Eligibility Information
Type(s) of coverage you’re interested in (life, health, supplemental, etc.)
Household information (e.g., marital status, dependents) when relevant to coverage needs
Beneficiary-related preferences or information (if shared)
Health and Lifestyle Information (Sensitive)
Medical history, current conditions, medications, tobacco use, lifestyle habits, and other health-related details you provide voluntarily or as part of a quote/application discussion.
Financial & Planning Information
Information used to estimate coverage needs (e.g., income range, debts, mortgage, financial goals)
Payment-related info only if you choose to provide it to us (in many cases, premiums/payments are handled directly by an insurance carrier or their processor)
Communications
The content of messages you send us
Notes from calls or consultations
Preferences (e.g., preferred contact method and time)
When you visit our website, we (and service providers we use) may automatically collect:
IP address
Device identifiers
Browser type and settings
Pages viewed and time spent
Referring/exit pages
Approximate location (derived from IP)
Interaction data (e.g., clicks, scrolling—if enabled)
We may receive information about you from:
Insurance carriers and underwriting partners (e.g., quote outcomes, application status, coverage options)
Service providers that support our communications, scheduling, or customer relationship management (CRM)
Marketing partners or lead sources (if you came to us through an ad or referral)
Public or commercially available sources where permitted by law
We may use your information to:
Provide the Services
Respond to your inquiries and requests
Help you understand coverage options
Assist with quotes, comparisons, eligibility, or applications
Provide customer support
Communicate With You
Send confirmations and updates
Contact you to answer questions and provide requested info
Provide reminders or follow-ups you request
Improve and Secure Our Website
Diagnose technical issues
Monitor and prevent fraud, abuse, and unauthorized access
Maintain security and integrity
Marketing and Advertising (Where Permitted)
Send promotional messages (where allowed)
Measure ad effectiveness and improve campaigns
Personalize content based on general location or browsing patterns
Legal and Compliance
Comply with legal obligations and regulatory requirements
Enforce our agreements and policies
Protect our rights, users, and the public
We may share your information in the following situations:
We may share information with insurance carriers, underwriting entities, and affiliated insurance professionals to:
Provide quotes
Review eligibility
Facilitate applications
Deliver policy or coverage options
We may share information with vendors that help us operate, such as:
Website hosting and IT providers
CRM and customer support tools
Email, phone, and messaging providers
Analytics providers
Appointment scheduling tools
These vendors are generally permitted to use your information only to perform services for us, subject to contractual protections.
We may share information with affiliated entities or trusted partners for operational purposes, support, or to provide you requested services—consistent with applicable law.
We may disclose information if we believe it is necessary to:
Comply with laws, regulations, subpoenas, or court orders
Respond to lawful requests from public authorities
Investigate and prevent fraud, security issues, or policy violations
Protect rights, property, or safety
If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction, subject to reasonable safeguards.
Some information you provide—especially health-related information—may be considered sensitive.
We use sensitive information only as reasonably necessary to:
Provide insurance guidance and services you request
Facilitate quotes or applications
Comply with legal/regulatory obligations
Do not submit sensitive information through the website unless requested and appropriate for the service you want. If you prefer, you can share sensitive details by phone.
We may use cookies and similar technologies to operate and improve our website. These may include:
Essential cookies (required for basic functionality)
Preference cookies (save settings)
Analytics cookies (understand usage and improve performance)
Advertising cookies (measure campaigns and personalize ads—if enabled)
You can control cookies through:
Your browser settings (block or delete cookies)
Any cookie banner/consent tool we deploy (if applicable)
Blocking some cookies may impact website functionality.
You can opt out of marketing emails by using the unsubscribe link in the email or contacting us.
For phone calls/texts:
You can request we stop contacting you for marketing purposes at any time.
If you receive a text from us, you may reply STOP (where supported) to opt out.
Note: Even if you opt out of marketing messages, we may still contact you for non-marketing reasons (e.g., responding to your request, service updates, or legal notices).
If permitted by law, we may record calls for quality assurance, training, and compliance. Where required, we will provide notice and/or obtain consent before recording.
We retain personal information for as long as reasonably necessary to:
Provide the Services
Maintain business records
Meet legal, tax, insurance, or regulatory obligations
Resolve disputes and enforce agreements
Retention periods vary depending on the type of information and the purpose for which it was collected.
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no system can be guaranteed 100% secure. You should also protect yourself by using secure devices and avoiding sharing sensitive information through unsecured channels.
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.
Depending on where you live, you may have rights such as:
Access to the personal information we have about you
Correction of inaccurate information
Deletion of certain information
Opt-out of certain targeted advertising (where applicable)
Obtain a copy of your information (data portability)
To make a request, contact us using the information in the “Contact Us” section. We may need to verify your identity before fulfilling your request.
If you are a California resident, you may have additional rights under California law, including:
Right to know what personal information is collected, used, disclosed, and shared
Right to delete certain personal information
Right to correct inaccurate personal information
Right to opt out of “sale” or “sharing” (as defined by California law) if applicable
Right to limit use/disclosure of sensitive personal information (in certain contexts)
Right not to receive discriminatory treatment for exercising your rights
If we engage in activities that constitute “sale” or “sharing” under California law, we will provide an appropriate opt-out mechanism (such as a “Do Not Sell or Share My Personal Information” link or equivalent).
Residents of certain U.S. states may have similar privacy rights. We will honor applicable rights requests as required by law.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing information.
We may update this Privacy Policy from time to time. The “Effective Date” at the top indicates when it was last revised. If changes are material, we may provide additional notice as required by law.
If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, contact us:
Silver Path Health USA
Mailing Address: 14134 Pacific Point Place, Apt. 108, Delray Beach, FL 33483
Phone: (561) 221-8858
Email: [email protected]